Here’s some information you may find useful if you have made a booking, or are considering booking an appointment with me.
Session times include a consultation before your therapy, and some time at the end of your treatment for recovery, questions and any guidance needed over a much-needed glass of filtered water!
PLEASE NOTE: Sometimes sessions will last shorter or longer than expected due to the work needed at the time. To ensure you are charged fairly, if it looks like the session will take longer than expected, I will give you the option of extending your session if possible at a rate of £10 per half hour.
If you are on a budget, or you need a time limit set due to other commitments, please let me know at time of booking so I can tailor your session accordingly!
If you are booking a Kinesiology & Natural Health Consultation, it is helpful if you arrive 15 minutes before your first appointment so you can fill out a health record form in advance to save valuable time during the session (or I can you can field and print the form to complete to bring with you – clock here: Client Health Info Form). This isn’t needed for the Express ‘MOT’ service as you only need fill out a shorter form for that.
Payments for sessions are payable at your session in cash, or you may pay by Paypal using the link paypal.me/danibryant (please add £2 to cover card fees if using Paypal!). Please note, I cannot accept card payments for therapies. However, any items needed from Shop Holistic can be paid by cash or card. I am happy to consider payment terms if you need a lot of supplements!
Reminders: I will endeavour to send you a reminder of your appointment usually the day before by text, email or Facebook message (however you contacted me to make the booking), but please do not rely on this! Please reply as soon as possible if you need to change it.
Out of Hours/Evening and Weekend appointments are charged at a £10 extra Supplement: I generally take appointments between the hours of 9.30am – 4pm, though I can sometimes be flexible and rearrange my daytime work to take appointments out of hours if you are unable to book at these times. I need to charge the supplement to cover additional travel and heating. My therapy room is in a warehouse that shuts at 4pm, and as the heating to my room is dependent on the warehouse heating, I need to heat the whole warehouse in order to heat my room for evening appointments.
I need to put the following policies in place due to previous bad experience as I often travel in to my therapy room specifically for your session, and work my home-schooling schedule and Shop Holistic duties around my bookings. So missed and late appointments can be costly and extremely inconvenient for myself and my family. I am also often booked up a couple of weeks at a time, and your appointment could have been taken by someone who needs to see me quickly.
Late arrivals: I should probably still be able to see you, but may not be able to give you the entire time. This could mean the increased likelihood of having to return to complete the session. For treatments with price ranges which are charged dependent on time spent, this time will be measured from the booked start time of your appointment, and not your arrival time.
Cancellations: Please give me as much notice as possible and a m minimum of 24hrs notice to cancel or change your appointment. Same day cancellations are subject to £25.
Missed appointments: It is my policy to charge full price for missed appointments with no notice, as I’ve explained, missed appointments are extremely detrimental for me.
Location: Lotus Therapy Centre, above Shop Holistic Ltd, Unit 30 Venture Wales, Bedwas House Ind Est, Bedwas, Caerphilly CF83 8GF